Frequently asked questions

Why do you force requirements?

In a nutshell, we want to form a mutualistic symbiosis with our customers. Communities that have a high potential for growth are an optimal target for us, because they increase exposure to our products. This increased exposure allows us to continue the development of our services, through financial support, motivation, and feedback. Smaller servers that do not have much potential for growth quite frankly do not provide a direct benefit to us, and end up hogging resources due to caching of guild objects.

Why are NSFW servers not allowed?

First impressions are usually quite significant, which is why the last thing we want our service to be associated with is degenerate content.

What if I invite VOID without permission?

You will get a brief boost of self-esteem, followed by an abrupt disappointment. In other words, not much will happen. You will not be able to use any of the features within our product without a license administered by us.

Why does verification check so much?

Spam bots, raids and alt accounts are cheap to run, and AI agents can now drive a browser like a person. Telling them apart from you takes more than a captcha. What we collect and why is in our Privacy Policy. We never sell it.

What do server staff see?

Only the outcome of your verification, such as "Unusual behaviour detected". Never your IP address, your device or anything else behind it.

Why did I fail verification?

Usually a VPN or proxy: turn it off and try again. Sometimes your network was used for abuse before you got it. We don't say which check failed: that would only help attackers get around it. More on false positives.

Think we got it wrong? Open a ticket on our dashboard. A person reviews every one.

How do I get my data deleted?

Email sentinel@void.enterprises, or open a ticket on our dashboard. See your rights.