Legal
Terms of Service & Privacy Policy
Introduction
These Terms of Service reflect the way our business model works, the laws that apply to our company, and define our relationship with you as you interact with our services.
These Terms of Service include topics such as:
What we expect from you, establishing certain rules for using our services
What you can expect from us, describing how we provide and develop our services
In case of problems or disagreements, what to expect should someone violate these terms
Understanding these terms is important because, by using our services, you're agreeing to these terms.
Alongside these terms, we also publish a Privacy Policy, which helps you understand how we process your information.
Terms of Service
Service provider
We provide services that allow you to improve your experience in social media services such as Discord. For example, we provide increased protection against spam-attacks for Discord.
As such, you are subject to follow Discord's Terms of Service.
Age requirements
By using our services, you confirm that you are at least 13 years old and meet the minimum age of digital consent in your country.
If you are not old enough to consent to our terms, please have your parent or legal guardian read these terms with you.
If you're a parent or legal guardian, and you allow your child to use our services, then these terms apply to you, and you are responsible for your child's activity on our services.
What you can expect from us
Changes in Terms of Service or Privacy Policy
We actively develop new technologies and features to improve our services. As part of this dynamic nature, we may add, change or remove features and functionalities, start offering new services, or stop offering old services.
Service interruptions
While we try to minimise service interruptions, we cannot guarantee that there will not be outage or change to the services, which may render your service unusable due to such outage or change. We are not liable for any such outages or service changes.
Ban-waves
While using our service, we may ban certain users from your Discord server without notice. For example, if our system detects a spam-bot, or a user that poses a threat to any of our users, they may be banned from all communities that use our service.
What we expect from you
Permissions
The permission we give you to use our services continues as long as you comply with:
These terms
Service-specific, additional terms
Although we give you permission to use our services, we retain any intellectual property rights we have in the services.
Termination of service
We provide services "as-is" and reserve the right to suspend or terminate your access to some or all of our services, including access to communities that use our service, with or without notice, at our discretion. This may happen if:
You breach any of our terms or policies
The requirements to use our services change, and you no longer fulfill those requirements
We're required to do so to comply with law
Attempting to bypass protection systems
In the event of a malicious user being found out to have circumvented our systems designed to keep them away from our customers, we may take further action, for example issuing a banwave across all communities that use our service. As an example, attempting to bypass our VPN detection system may result in such a scenario.
Potential misuse
Due to the nature of our services, it is possible to use the service to help conduct malicious activities. For example, we provide features that include port scanning and subdomain scanning, which may be used to evaluate vulnerabilities in other services. As a consequence, attackers may use such information provided by our service to conduct cybercrime.
In no event shall our service be held liable for any potential misuse or damage, either direct, indirect, special, punitive, incidental or consequential that may arise out of the use or inability to use our services.
Paid services
While we may not charge you with a fee to use the basic functionality of our services, you will be able to pay for additional features and products. To better reflect the nature of a service, you may be asked to agree to separate terms before purchasing new features or products.
Privacy Policy
When you interact with our service or customer support, we may collect certain information.
Why we collect data
We use the information we collect from all our service for the following purposes
Maintaining and improving our services
We use your information to ensure our services are working as intended, such as, but not limited to, automatically tracking errors, or issues that you report to us. We may also use your information to make improvements to our services. For example, how often you interact with our service and in what way.
Personalising settings
We use information you directly provide to us, such as VOID configuration, to remember your choices and improve customisation of our service.
Protecting VOID, our users, and the public
We use information to improve the safety and reliability of our services. This includes error detection, spam-bot detection, or when responding to abuse, security risks, and technical issues that could harm VOID, our users, or the public.
What type of data we collect
When you interact with our application (specifically the bot), information collected may include:
Your Discord account name
Your Discord account snowflake/ID
Commands called, arguments, and errors associated with their usage
The data aforementioned will be logged internally in Discord's text channels
When accessing our website (void.enterprises), information collected may include:
Your IP address hash
Your score determined by Google ReCaptcha
Frequency of you accessing the website, for rate-limiting purposes
Your IP address may be temporarily processed to check for the presence of proxy usage. Its raw form is not stored. This data is not stored internally in Discord.
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