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Terms of Service & Privacy Policy

In short

  • VOID is a project run by one person, not a company
  • We will never sell your data
  • Most of what we collect is discarded right after analysis
  • Don't try to bypass or break VOID
  • Questions, a wrong verdict, or want your data deleted? Open a ticket on our dashboard, or email sentinel@void.enterprises

Terms of Service

Last updated

Using VOID means you agree to these terms and our Privacy Policy. We keep both short and plain.

What VOID is

VOID is a project run by one person, not a company. It protects Discord communities from spam bots, raids, alt accounts and other threats. It runs on Discord, so you must also follow Discord's Terms of Service.

Age

You must be at least 13 years old, and old enough to consent in your country. If you're younger, your parent or legal guardian must agree to these terms for you, and is responsible for your use of VOID.

Using VOID

You may not:

  • Bypass, or try to bypass, our protection systems, such as VPN detection
  • Tamper with, reverse engineer or redistribute the VOID Windows app
  • Use VOID to attack or harm other people or services
  • Abuse VOID, such as by automating it, overloading it or exploiting bugs

These rules keep VOID working for everyone. If you break them, we may ban you from every community that uses VOID.

The Windows app

The app is optional. It asks for administrator rights to read your computer, as described in our Privacy Policy. You run it at your own risk.

Termination

We may suspend or end your access to VOID, or to communities that use it, at any time, with or without notice. For example, if you break these terms, or if the law requires it. If you think we got it wrong, open a ticket and we'll take a look.

Changes

We may add, change or remove features at any time. If we update these terms, the date above changes, and we announce major changes in our support server. If you keep using VOID after that, you accept the new terms.

Payments

VOID is free to use. Money sent to us voluntarily, such as through PayPal, is a donation and isn't refundable, except where the law requires. Paid features we offer in the future will come with their own terms.

Liability

VOID is provided "as is", without warranty. We can't guarantee it's always available, free of errors, or that it catches every threat.

As far as the law allows, we aren't liable for any damage arising from your use of VOID, from outages or changes to it, or from someone else's misuse of it.

Governing law

These terms are governed by the laws of the Sultanate of Oman.

Contact

Questions about these terms? Open a ticket on our dashboard. A person reads every one. You can also email sentinel@void.enterprises, or message oligar.ch on Discord.

Privacy Policy

We will never sell your data

We show no ads and run no trackers. Everything we collect has one purpose: protecting you and the communities that use VOID.

Who sees your data

VOID is run by one person. Nobody else sees the data we collect.

  • Server staff see only the outcome of your verification, such as "Unusual behaviour detected", never the data behind it.
  • Tickets you send to a server are read by that server's staff.
  • The service providers listed below handle parts of it for us, only to run the service.

We don't say exactly which signals we check: that would only help attackers get around them.

What we collect

When you use our bot

  • Your Discord account name and ID
  • Commands called, arguments, and errors associated with their usage

These are logged in Discord text channels.

When you verify in your browser

  • Your IP address and the network details any connection carries, such as how your connection reaches us
  • Your device and browser characteristics, such as hardware, software, settings, screen, language and time zone
  • How you interact with the verification page, such as pointer movement and timing
  • The Discord account you verify

When you verify with the VOID Windows app

The app is optional. If you choose it, it reads information about your computer:

  • Hardware identifiers, such as your system's and motherboard's serial numbers and UUID, your disks' models and serial numbers, your network adapters' MAC addresses, your monitors' identification data, firmware identifiers and Windows' installation ID
  • Your processor, memory, graphics and Windows version
  • Your disks' health counters, such as hours powered on, power cycles, unsafe shutdowns, data read and written
  • The record your PC's security chip (TPM) keeps of how it started: its firmware, Secure Boot settings and the boot components Windows measured
  • Screen size, language and time zone
  • The names of the programs running and the titles of their open windows
  • Whether a debugger is attached to the app

It sends this only to void.enterprises, together with the network details any connection carries. We use it to verify you, and to recognise the same computer across accounts.

When you use our dashboard

  • Your Discord or Google account ID, if you sign in with it
  • Your ticket messages
  • Your email address, as Discord or Google verified it, for security, and to email you when a ticket waits on you (you can turn this off in your account)
  • The Discord servers you're in, for dashboard features
  • The accounts you linked to Discord (its Connections, hidden ones included), for security

When you visit our website

How we keep it

Most of the data is discarded immediately after analysis. We keep the rest only as long as it's needed to protect the communities that use VOID.

Why we use it

  • Protection: detecting spam bots, automated accounts, VPNs and ban evasion, and responding to abuse. This is our legitimate interest in keeping VOID and its communities safe.
  • Running the service: remembering your VOID settings, answering your tickets, fixing errors.

Verification is automated. If you think it got you wrong, open a ticket and a person will review it.

Service providers

  • OVH: hosts our servers
  • Cloudflare: delivers our website and runs Turnstile
  • Discord: runs our bot and stores its logs
  • Discord and Google: sign-in, only if you choose it
  • iprisk.info: receives your IP address during verification, to assist with VPN detection

Your rights

Your data is yours. To see, correct or delete it, open a ticket on our dashboard, or email sentinel@void.enterprises.

If you want your data deleted, don't verify or sign in to our dashboard afterwards: doing so collects it again.

You can also complain to your data protection authority.